Here is a new comer to the running – Zing Auto Coverage over at zingauto.com.
These guys are not heavily advertising at the moment, in fact Zing auto warranties doesn’t have a single ad on Google right now. I’m not sure if that is a good or bad thing, really.
When you start advertising, you say to the world “We are open for business”. In the case of Zing car warranty, or auto coverage as they put it, I found them on Google news through a press release they have. I have not been able to find any information on them from the BBB, or from my inside connections in the car warranty business. Zing – what’s the deal?
Zing is an independently owned and operated car warranty company. According to their site they offer bumper to bumper auto coverage and extended car warranties as well as, roadside assistance, towing, and rental services. They offer online claims forms as well as phone assistance where you get to talk to an actual live person! They also claim to help you with getting a car rental should you need due to your own car being in the repair shop. I wonder if this is truly as easy as they claim? If they are as good as they seem to be they should have some better advertising and get known to the public!
Has anyone here used Zing for auto repair coverage? If you have used Zing to get an estimate – please leave us a comment below to let us know how Zing’s prices compare with other auto warranty companies.
This is the worst Company EVER!!! They will tell you that they will cover you bumper to bumper, but when you have a problem, they tell you that it has to be completely broken for them to fix it! SCAMERS!!!
Ok about this Zing coverage. I heard the owners got a credit card and if they have a claim that they want to pay, they just pay on their personal credit card. They are not insured, nothing! Just a few guys that figured they could make money selling their “coverage”!! Can they do that? Is that legal? Don’t you have to be licensed or a real company to offer this?
I’m very disapointed; they only exploit people out of their hard earned money, like a fool I paid them $1,500.00 just for them to deny my claim for car repairs and lie about refunding my money….They never return the phone calls once they have your money….May they burn in hell soaked in gasoline clothes…
they have not returned phone calls, faxes, etc just when they get around to it for over a month now. My car is still not repaired correctly. Jason and Cody seem to be the only people at Zing I can get so I think they are the only employees. These people lie to their customers and to the repair shops. I have lost a lot of business while trying to get them to pay for my car to be repaired correctly. I plan a lawsuit. I am a single senior citizen and they have walked/stomped on me and don’t even apologize. Volvo held my car hostage because Zing waited for days to pay them. I picked up my car on Friday and 12 miles away, the check engine light came on again…this is the second garage they had me take it to but would not approve the NECESSARY repairs so I am back to square one. I will not let them get away with this…
Learning the facts the hard way of the real meaning of Zing contract. Car sat in repair shop for several days. Zing policy says will provide rental car. Not given, because it is only the actual hours of warrenty labor must equal one day for the rental car is available…not waiting for parts to come in for repairs. Next repair time….Zing Salesperson said and contract says $100.00 deductable per time in shop – not true…it is by each line item. Of course, you are told after your car is in the shop and you cannot get it back until you pay for every item. After talking to claims representative my understanding is if your car has any problems like your dome light not work, then you have to go into shop and get it fixed immediately, because they are not going to let the Zing customer have a bunch of things wrong and then go to the shop and get it fixed., so from my experience, the actually policy in reality is a $100.00 charge for every line item for repair. Also problem with the dealership FAXs being received by Zing..They mysteriously get lost or the problem with the car is not on the FAX…hard time getting to talk to claims…have to leave numerous messages. Still waiting for call from supervisor about single line item of $100.00 each Too bad this company like so many other companies in America forgot the meaning of integrity, good customer service. Hopefully Zing will resolve these issues with me.
I made a service call for roadside assistance and was suprised to get a quick response. However, I have been trying to talk to someone in customer service for two days now. You get an answering service that takes your message and promises to escalate your phone call to the next available representative for a return call due to the high volume of phone calls they are so called experiencing. I have paid for this service in and used them before for repairs but I am now very worried that my car is in a repair shop and you can’t even speak to someone from this company.They did not have to wait for my money when I acquired their warranty so why should I be going through all this aggravation for service. If the customers can’t speak to someone will the repair shop be able to?
Anyone looking for a warranty service will have to be out of their mind to even consider ZING.
Zing is not responding to the repair shop or the policy holder. I think these guys are out of business and they walk away with everyone monies