We try to call each auto warranty company in order to see how their customer service is, get a quote from them, and really see what they are all about. Let me tell you my experience with the customer service over at Warranties4wheels.com.
I was discussing auto warranties with a lady customer service representative from warranties 4 wheels for maybe 2 minutes, when her cell phone rang. She said in a lazy voice “Hold on a sec” and answered her phone!
I WAS ON HOLD FOR TEN MINUTES BEFORE HANGING UP
The website of warranties4wheels.com is, well, insane. It does not reflect the qualities that one might expect in a company website that is serious about doing business. One word – SpineCrank. OK, maybe that is 2 words. Warranties 4 wheels has a picture of a skull that has been stabbed by a sword, and then grew wings with the phrase “SkullCrank” below it. Uh, OK. I wouldn’t see something like that on a reputable auto warranty companies website like Automotive Warranites US would I? NO WAY!
So, maybe I am being hard on them, but come on! What do our readers think? Let us know your experience with warranties 4 wheels below!
Readers, there are a lot of companies out there offering auto warranties. I will leave it up to you to decide which should get your business.
I also had a terrible experience with this car warranty company; they were rude and unmotivated. I will never recommend this auto warranty company to anyone.
…an A+ rated company…Best Auto Warranty Company
Directbuywarranty.com is the current favorite…
Props to you on your research. Keep up the good work.
Thanks Guys!
I read your review on these guys and found it to be completely inaccurate. They are A plus rated by the BBB and saved me a thousand dollars from the ones on this site you recommend? Do you have to pay to be on this site? Maybe it would help if you let people know if people pay to be on here. Thanks.
W4W is a scam. Do not buy or your will be sorry. I wish I had kept my $4500 or purchased easycare or a warranyt that actually is a warranty.
I am currently going through a warranty claim with this company. Even though I purchased “wear and tear” coverage, they indicated everything was excluded, including wear and tear!
I am an attorney, and intend to sue this bogus, sham company for damages for fraud!
I put in a quote request to these guys and got a response right away. The letter was clear and concise and they were the ONLY company to give me a copy of the contract BEFORE I bought. Not sure what these other folks experienced but they did a great job for me and I highly recommend them!
I also called to ask questions about coverage. The woman I spoke to would only answer in vague general terms. Most answers were yes or no. When I tried to ask for a more detailed answer, she would change her answer to what she thought I wanted to hear. One question I asked was about diagnostic fee charges. She did not know what diagnostic meant. I called again a few days later, and the same woman answered. I get the feeling that they only have one person on the phones, and that says to me “Fly by Night.”