Here is a newcomer to the scene. Nationwide Automotive Protection is a car warranty broker that offers varying levels of service for your vehicle.
If you are in need of an auto warranty, you have several choices. Nationwide, which runs on the domain name CareFreeDriving.com – looks to be in good standing from the initial research that we conducted on them. Often times a car warranty company will simply be a DBA for an umbrella corporation behind them.
It is that parent corporation, or umbrella corp, that might have some motions or complaints against them. When choosing a car warranty provider, make sure to do your research and see if that auto warranty company is indeed who you think they are!
They offer four different extended auto warranty packages that cover things from engine repair to general maintenance and car repair. They offer a transfer of service if you are still covered and buy a different car or you can choose how much you want your deductible to be. Their site seems upfront with information and easy to navigate. Unfortunately I have yet to read a positive review on this company; seems as though people have a difficult time getting their money back on canceled policies, or repairs they were told would be covered end up not being covered. They also have a complaint on Ripoff Report, not good in my book.
Have you worked with CareFreeDriving.com – Nationwide Automotive Protection Warranty, or have you got a car warranty from them? Let us know the inside scoop by leaving a comment below!
I am in the process of getting a policy with them. So far they seem very helpfull. But then we are at the stage where they are getting my money. I cannot find anything on them on the internet or the BBB. They tell me I will be getting a membership card which is a visa cart which I will give to whoever I have doing the repairs and they specifically mentioned the dealership for repairs. So, so far so good. If anyone has anything else they can add to this please do so!
Hello. My name is Tee. If it Nationwide Auto and Truck Warranties? Please read my rip off post. They are very nice when giving them money. But are Nasty when it time for claim. So Be aware…. I wish you all the luck. but they will rip you off. keep your $3000.00 for a rainy day. Dont buy their policy.t
Hi Tee (Teddy?), can you please provide a link to your ripoff report for Nationwide Auto & Truck Warranties. I’m in the process of getting pricing from them and they seem so far the best with the Exclusionary package. I want to know the details of your problems with them.
thanks
Michael
I am very disappointed with this company. when they sold me the policy, they mis-represented what they covered. I specifically asked about he coverage on air conditioning because I live in a hot climate. I was assured if I purchased the Premium policy it would be covered. It wasn’t until my a/c went out that I was told they don’t cover the condensor. If you take your car in, be prepared to wait for 1-3 days to get an approval, and if they do approve it, they will only pay for your rental car for 1 day, so you end up being carless, or renting on your buck because they don’t have enough inspectors to go around and check out your car in a timely manner.If you need to comlplain, you need to contact Royal Administration
Purchased policy over internet on 9-11. They have deducted money from bank account but I have not received a policy yet. Called their phone number at 1P on 9-22 and auto attendant said I had called after hours(uck)and to please leave a message. So far no one has called me back yet!
Purchased “policy” over the phone on 10/7. In order to receive this “special discount”, I needed to sign up on that phone call…so to get a better deal, I signed up. Decided not to continue with coverage and called to cancel. Was told I would need to return the membership materials before a credit would be given. As of 10/19, no membership materials have showed up. Can you say “scam”?
Wow – that sounds pretty bad Ms. B.L.
Hey Nationwide Automotive Protection – is this really how you treat customers? Please let us know your side of the story!
This car warranty company seemed more interested in getting my money than with helping me get the best warranty for my needs. I am still shopping around with different car warranty companies and don’t know which auto warranty company I will go with yet.
I purchased over the phone for this GREAT deal. Showed it to a friend (lawyer) and a friend (head mechanic). Told that from what is covered it will be of little to no help for the possible areas of breakdown. The 2,000 plus would make a better down payment on a new car should it come to that. Called to cancell….what a run around. The rep just wanted to tell me how foolish this decision was as I kept asking what the procedure for cancellation was. Never did get a “real” answer. All he had to say to me was “you called us.” That is correct, but what did I get into??????
Hopefully, after reading the policy…following those directions, sending everything back, cancelling the payment, and obtaining documentation that they truly did receive my returned materials they will not put me in default or any of the other “mishmosh” the contract kept running around and if they are on the level I will get my down payment back. What a hassle and mess. Hope you all fair better. NOTHING POSITIVE TO SAY ABOUT THIS NEW COMPANY…OTHER THAN DON’T GET PRESSURED INTO BUYING SOMETHING ON THE PHONE WITHOUT A LOOK-SEE.
Thought it was a great deal too. They deducted the amount right away and then I started to goggle the company finding that they were being sued for not disclosing things to customers & misleading them. I called back several times leaving messages but no call back. Finally got my rep on the phone and he went on & on as to not have me cancel. I persisted on the refund and he put me through to the supervisor which did the same thing & gave me the run around. After I persisted he said the credit was issued and quickly got off the phone with me.
Seems a little shady to me when customers are supposed to come first and I was treated with disrespect until I stuck to my guns and wanted the refund. I wanted to be save and canceled my card as to not allow any further transactions through and will wait for the refund to my account.
I purchased a policy on the phone, the sales man stated that specific parts were covered, due to my vehical being a desiel I was adamint about these parts. The sales man assured me that they were covered and gave me a 30 day satisfaction gurantee, after receiving the package and reading the entire broucher, the parts that were stated to be covered by the sales man were NOT listed, I called the company and after being transfered to the claims department they stated that the parts were NOT covered and that if the part is NOT listed in the coverage section then tehy are not covered, also there is a 90 day and 1000 mile liability clause where if your veical breaks down prior to that, the company will treat it as a prior problem, So if there is a 30 day money back guarantee and a 90 day no use clause, how can you see if you like it or not???. To say the least I was very dissapointed in a product that promeses so much but delivers so less..I did cancel the policy and called it a day.. please use caution prior to purchesing this companies policies…
I was just on the phone with this company. I felt like I am at the dealership. I wanted to find some info out and then speak to my husband, but that was not posible according to them. So I put them on hold and called my husband from my other line. He thought that it was to expensive $2940, and that investing in a new car is a better idea. So I got back on the phone with Nationwide auto and John the supervisor was on the phone reducing the insurance by $500 down to $2440. I still did not want to make a decision on the spot but they kept saying that I have 30 days to decide and that I can always cancel. Then I just had to tell John that I will not make a purchase today as this is a large purchase and I must discuss it with my husband. I guess I am glad that I did not make impulse decison.
I purchased the warranty from Nationwide, I messed up and did not do any research, after I received the contract, I noticed that the Finance Co. was Mepco, on March 30th my last day of the 30 days cancellation, I called Nationwide I told them I wanted to cancel, what a Circle Jerk I went throough with this Rep. Telling me that they belong to BBB and only 3 complaints which was settled. Then I found out that they were under the umbrella of CareFreeDriving.com which had numerous accounts I was told they Nationwide was fairly new and were not part of CarefreeDriving, now I’m getting late notices that I wass late on the payment, than on the second Notice I was to send payments to Marathon Finance comp. No phone number I called Mepco and told them that I cancelled the policy, and they told me I would have to call Nationwide, inwhich I told them I did, but they were just the finance company, and they have not received a cancellation.
The sales people that handle the cancellation were rude and kept on talking for 20 minutes trying to not let me cancel. I sent a registered mail to Mepco no response, but they signed for it. I recommend anyone to do research on this Co. before purchasing I WOULD NOT RECOMMEND THESE PEOPLE TO ANYONE, I had to hire a lawyer They are writing a complaint to the Attorney Gen in Illinois, and in Arizona, thank you, for any help you may be able to guide me.
Willie AZ
I totally agreed… They are very rude, racial and unprofessional….. Scam Scam Scam.Read my post on Riff Off. What a Scam. Please help me expose this this outfit. Ted
SCAM SCAM SCAMMMMMMM!!!!!!!! THIS COMPANY IS VERY MISSLEADING…… VERY PUSHY SALES REPS…..NO RESPECT!!!! STAY AWAY…
Wow Thank you all for the good info… I was considering buying a policy from this as it was recomended by the dealership… I will be calling nationwide just for arguements sake and accusing them of all these issues and see what they have to say… thank goodness for the internet!
The worst!
Nothing was covered except a cheap thermostat.
All of my major repair needs were not covered.
I cancelled the policy and no refund.
A total waste.
Out of pocket thousands…….coverage $70
Run from these people!
I am so happy I looked at this. I just talked with a supervisor John and went through the very same thing with price reductions and down payment. I stated I needed to chat with my husband and they stated there was a 30 day cancelation policy. They also told me things that it covered and Air conditioning was included. I have concluded that without a policy in front of me to look at, this is not a good idea.
Thanks so much !!!
I have actually purchased two service contracts from Nationwide and have been thoroughly please with both plans. I have also just learned that they recently got nationally certified so the company is not a scamming company, but one that does want help. I do recommend this company to everyone and all you previous customers that are saying Nationwide Automotive Protection is a scam is wrong.
Recently a used car dealership in Jacksonville, Florida called Beach Blvd Automotive was charged with multiple counts by the State Attorney General’s Office. One of those charges alleges that the owner and employees of the dealership went to online review websites to make complimentary comments about their company, which were in contrast to the overwhelming majority of complaints on those review sites. After seeing your (Christine) praising review of this company amidst so many complaints, I can’t help but to wonder if you have some affiliation with the company. The only alternative I can see is that perhaps you have never had any issues of significance with your covered vehicle. Either way, it is clear that your satisfaction with this company is one of the very rare exceptions.
Terrible,Terrible terrible!!! DON’T BUY THEIR COVERAGE FOR ANY VEHICLE…EVEN IF YOUR CAR IS A LEMON!
First of all, I recently purchased the premier coverage for my Infiniti M35x and they were very quick with deducting the down payment from my checking’s account. About a few weeks later, I received my information packet along with a coverage card. A few days later,I had an emergency and remembered that I had roadside assistance. I called the roadside assistance number and my call was answered with a recording stating that someone would be with me shortly! I WAITED OVER THIRTY MINUTES!!!!!((So much for having an emergency)) Once I spoke with the Representative, she couldn’t even find me in their system. I asked her to call Nationwide Auto Protection to verify my account. When the REP came back on the phone, she told me that I wasn’t covered and that I would have to pay out of pocket. I called Nationwide to see If I was paying for roadside assistance. They indeed told me that I was paying for the roadside assistance services. I told him that I didn’t have any problems with the coverage policy, but I was indeed unsatisfied with the roadside assistance company because when people have an emergency, they shouldn’t have to wait on hold for more than 20 minutes to speak with a representative. A Supervisor(Mike Simms) was very unprofessional and facetious by saying, “Maybe its the weekend, thats why there busy”. I then told him that It could be the weekend when I need assistance and it could be an emergency. That’s when Mr.Simms said that If it is an emergency, then I should call 911! I then realized that I don’t need to deal with a company that doesn’t satisfy the customer and want to argue circumstance. I then requested him to cancel my policy. Shortly afterward, my policy salesman (Richard Walton) called me and also became very sarcastic as well, after I told him that I wanted to cancel my policy. He told me that the only way that I could cancel my policy was if I wrote them and demanded them to cancel my policy. This company just gives people the run around for their money!!! STAY AWAY! I Wish I would have read the reviews myself before making this purchase!
Boy, am I glad I did some back work on this website to check this company out. I first was introduced to this Nationwide Company on Sirius Radio and their commercial sounded great and I felt this is what I was looking for for added protection to my old vehicle. So I pulled my car over and called them. The rep on the phone named Jason Linville, advised what I needed to get started and that I would receive coverage with no problem. I questioned him on this because of the age of mt car most companies would not touch it especially here in California. Jason claims no problem, it would cost me $295 upfront and my policy would be in effect in 90 days. OK I said. He started to pressure for money to get started and I advised him that I would net to see some more info and do some research. I went to the website and they claim they have been offering coverage since the 1980′s. However if you go to http://www.bbb.org/stlouis/business-reviews/auto-service-contract-companies/warranty-activation-headquarters-in-saint-louis-mo-310016885 the BBB will tell a different tale. And if you go here at http://www.networksolutions.com/whois-search/carefreedriving.com this will tell you that this company hides there contact information but when this website was created. So in my opinion there is a spiderweb of deception here. I decided to take the RED pill and get the hell out of this rabbit hole. Please do your research before giving out your credit card number. You will be able to sleep better, I promise. Good Luck and hope this information helps.
Thanks for the write up on Nationwide auto warranty Jorge. That does indeed sound a little fishy…
these guys used to call themselves Warranty Activation Headquarters…..only 1 reason a company changes its name when they have not changed the business they do….there are a gazillion complaints under their old name
The biggest frauds in the business!!! Can’t even get on the phone the second they are proven wrong they hang up!!
This guys sell around 100 policies a day, so about 36000 a year, according to the BBB they have 127 complaints in 3 years! and they went this way:
These complaints concerned :
+ 5 regarding Issue Not Defined
+ 6 regarding Advertising Issues
+ 3 regarding Billing or Collection Issues
+ 13 regarding Contract Issues
+ 6 regarding Customer Service Issues
+ 35 regarding Guarantee or Warranty Issues
+ 22 regarding Refund or Exchange Issues
+ 1 regarding Repair Issues
+ 28 regarding Sales Practice Issues
+ 8 regarding Service Issues
These complaints were closed as:
+ 103 Resolved
88 – Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
14 – Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
1 – Company resolved the complaint issues, but not within BBB’s timeframe.
+ 24 Administratively Closed
24 – BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
So that pretty much discredits the BBB review, at least for me.
They are the market company for 3 other companies:
American Auto Shield (A+ rated on BBB)
Marathon Administrative Co. (A+ rated on BBB)
Royal Administration Service (A+ rated on BBB)
Nationwide offers 30 day/100% moneyback guarantee
They are certified by the VPA
They are a little pushy on the sales, but they are salesman, and they dont lie about coverage, they say that they have a waiting period for the coverage to start, and they are really upfront on what the payments are and how are they made
The name changed, but they have been in business since 1998, and I dont think that a rip off company could last that long.
I found all of this out in 10 minutes on the web, so if you guys are going to do some research, do it right.
you must of work for them or the owner. This company is the worst of the worst.. all scam…. Denied Denied Denied
I have a research page on this that needs to be posted here but the site won’t let me.
What’s up “JohnDoe” – if you really have something to say about this auto warranty company, please submit it as a comment and we’ll get it posted.
Read this this posting in full before moving on.
I have been a customer with Nationwide Automotive Protection since 2004 when they were Warranty Activation Headquarters. And when I saw these postings I became concerned as I have 2 vehicles covered with them.
I would like to start by saying that the “Mike Simms” who was put down in an earlier posting sold me both policies and has not only follows through on everything he has ever said but has even “good willed” as he calls it, payment on a non-covered part. After reading these posts I decided to investigate myself to see if I was also going to be cheated. After having a long career in law enforcement I now have nothing better to do with my time.
I even went as far as conducting interviews with some of the people named on this site. Mike Simms I have encountered before and I know that he is the nicest guy until you treat him badly. He WILL do anything for you as long as you show some respect. Been there with that guy and he paid out of his own pocket to fix a sensor that wasn’t covered. I also called and spoke with several salesmen who were all polite. When I questioned them about what I found here, they had no clue what I was talking about, so I walked them through it.
Now to address the name change, Warranty Activation Headquarters was changed to Nationwide due to Vehicle Protection Association regulations that required the word WARRANTY to be removed and replaced with SERVICE CONTRACT. http://www.vpanet.org/Certified-Companies <–SEE HERE
You will find Nationwide at the top of the list.
This site could use some help. I can only post small paragraphs and half the time it won’t post at all..
I also looked up all 3 of Nationwide’s administrators.. All A+ rated with the BBB and VPA members. I would post link but this site keeps stopping me. Look it up. Royal Administration, American Auto Shield and Marathon. See for your self.
T HANK YOU ALL THEY CALL ME WITH THE SAME BS
I purchased this police about a year ago. I have to pay for two years (total $2574) and the car is covered for those two years plus the next three). So far, my first problem was NOT covered by the policy (gas gauge which required a major operation including gas tank removal to replace). I was pretty upset, paid the bill and thought about canceling. I’m glad now that I didn’t. Since then my air conditioning went and it was covered (it did cost me a little over $100 for some of the repair). Next, I went in for an oil change, radiator flush and to have the routine transmission flush. While in for this work it was discovered that the water pump was leaking (repair total $260) and was fully covered. The transmission flush must have aggravated a problem that I was unaware of and the transmission failed on the way home. I turned around and took the car back to the repair shop. I was upset that the transmission needed to be dropped and an inspector had to come to the shop to take pictures before approving the repair, causing the car to be laid up for almost a week before repair could be approved, BUT it WAS approved. At this time I am waiting for the car to be repaired, but relieved that it was approved. So far, the above repair costs are real close to what the policy will cost me (I still have a year to pay on it) and have 4 years of coverage (hopefully there will be no more repairs necessary and if there are, no problems with this company). So far, I’m pretty happy with them. I did ask a lot of questions before taking the policy, took a lot of notes. Read the contract within the cancellation period and took my chance. As I said, I’m pretty satisfied with them, maybe not 100% but I have gotten my money’s worth, so far. I do hope they will continue to stand behind their policy and you can be sure any further comments will be posted here. I believe credit should be given where credit is due, but I’m not afraid to speak up if I feel I’ve been taken for a ride. I am disappointed that my first repair was not covered, and looking at the contract, yeap, that was one thing not listed there. But those things listed, so far have been fully covered. I’m retired and the $100 a month is far easier on me than a crashing huge bill coming down on me (such as the air conditioning and transmission would have been causing me huge interest on my credit card). You may hear more from me over the next 4 years, good or bad, but so far, I’m pretty satisfied with Nationwide Automotive Protection (worry about the possibility of them going out of business and my coverage dying, but I have pretty much gotten out of it what I’ve put into it, so even if that should happen, I guess I can’t complain).
Very very unhappy !!!! bad ,bad businnes never recived my policy very rudes and the inspector they suppoused to send never arrived. I lost my money and called for cancelation but they kept my 1,400 dollars. I am surprised it is not on the news or the govenment take action
i just went thru the same thing. It a Scam….They are Rude, Racial, Unprofessional.
Horrible Horrible and Horrible…
I looked at this site just out of curiosity just to see if my gut feeling was correct. It was an easy decision for me to not take a chance on this company. One should not buy a “pig in a poke”. Had they been willing to mail me a copy of the service contract and their warranty I might very well have bought from them if I liked what I saw. If they have a good procuct they should be anxious to put in front of prospective buyers eithe by mail or a web site. I’m glad I’m not playing the “refund runaround” currently with this obviously shady company.
I had a so-called “gold” policy through Nationwide Auto Protection for over a year on my five year-old Dodge Magnum. The salesman made it sound like everything having anything to do with the power train would be covered, so I figured the premiums would be much cheaper than a new car payment. Then, while I was hundreds of away from home, I had transmission problems. Long story made short, it took over a week to get my claim approved, then only after a sympathetic service representative was able to convince an insurance inspector that the failure was because of a “covered” component in the transmission (If the specific part(s) that fail are not listed under the policy fine print, a claim will be denied. Only the least likely to fail are listed). To top that off, I had to agree to pay the transmission teardown expenses in the event that my claim would be denied. So, I had to gamble around $700 that the inspector would rule in my favor. Fortunately, I had recently had the transmission serviced and had proof of this. Otherwise, the claim would have also been denied. Had I not had a relative to stay with while all this took place, it would have cost me several times more to get the repairs done using my insurance than just paying for it out-of-pocket. Good thing I am retired now and didn’t need to get back to work.
Do not walk away from this company – run!
no!noOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!!!1 dont buy this insurance from this stupid people ok this people still my money
I bet this lady nhere works for one of these companies…One positive report and one lady that says different…Who do you think we are going to believe lady…Not you thats for sure…You are probly a stock holder…SCAM SCAM SCAM…
Christine
June 24, 2010
I have actually purchased two service contracts from Nationwide and have been thoroughly please with both plans. I have also just learned that they recently got nationally certified so the company is not a scamming company, but one that does want help. I do recommend this company to everyone and all you previous customers that are saying Nationwide Automotive Protection is a scam is wrong.
VA:F [1.3.4_676]
Wow….thank all of you for all these posting.(Thank God for the internet!)Wow…what a scam!! I was so close in purchasing their policy. I am so grateful to you guys that I didn’t. I was made aware of this company (Nationwide) through 2 letters they mailed me after I registered a car and get my new title from the DMV. (How did they get my address?) Nationwide and another company called, “Program Headquarters SPD)sent me letters. I called to find out more on the policy since it read too good to be true. And yes…the sales people were not only aggressive, rude and seemed only to get my money right away. Hm…I got a strange gut feeling that something wasn’t right…and YES!! According to all these people posting all these comments throughout the years, YES…they sound like a company I should stay away from. I will be doing what Mr. Kent Garry said, “Don’t walk away from this company – RUN!” Once again, thanks to everyone for sharing their experiences. I’ve made up my mind.
this company is a rip-off. i bought the premier policy and two months later they told me the motor mount and rotors and radio was not covered in my car. a $8,000 problem on my 2007 S550 benz.
they must pay for this scam. The wicked will never go unpunished
I just called to get information about the company and what would it cost for my vehicle he told me and then started pressuring me to give them a credit card, Debit Card or Check. I advised them that I was just trying to gather information so my wife and I could talk about it. He told me that when my wife got home, have her call us back and the after she places a down payment they would answer all the questions she wanted to ask. Then they said if you she did not like the plan after 30days (that includes the 90 day / 200 mile wait period) their goes the 30 days and your refund of all your money you had paid them up to that point. They basically said we can not discuss anything else with you unless you are going to make the down payment today, if not we will wait to talk to your wife and then hung up on me.
I am sorry , some may or may not agree with me, but I prefer to know the details prior to just the trusting of giving money away to a company that anyone hardly knows or the NC BBB
Personally, I WOULD NOT do business with anyone who will not just give information about the company, or give details of a price the policy prior to making a decision, but yet they want to demand a down payment before they go any further.. IF YOU GO WITH THIS COMPANY OR OTHERS LIKE IT, DO SO VERY CAUTIOUSLY.
WOW thank you! posters and thank god to internet.. I alomst ALMOST bought the policy but i gave myself time to do the research..
I, myself was told by my sales rep. that nationwide was what they used for extended warranty. Bumper to Bumper. Nationwide can blow it out there asses! All electronics on paper states that it was covered. I had an issue with my a/c unit which requires a module (electronic) and a wiring kit (electronic). This is a F—en no brainer! it’s electronics for F— Sakes! What does the company tell the service manager to tell me. “it’s not covered”! Stay away from this Fraud of a company.
DO NOT purchase a warranty policy from this company. In my case i purchased a policy from this company, then when I had a waranty claim I found out they had sold my policy to another company that promptly went bankrupt, therefore no warranty payment and no return of my premium. When I talked to people at Nationwide they say sorry, not our problem. I say I contracted with you, where is your integrity. They say sorry, out of our hands. Once they have your money they dump the policy liability to any fly-by-night company they don’t even vet, then whistle to the bank. And guess what, after contacting the pertinent State Attorney’s offices it seems this is actually legal, and you have no recourse.
Apparently the only reliable waranty policies are from the car manufacturers, and I wouldn’t trust GM or Chrysler. Always practice due diligence, a lot of scams out there.
Bought the warranty for my wife’s Lexus two years ago. When the engine started burning excessive oil we took the car into the shop and gave the shop the Nationwide info. Nationwide responded by saying they don’t cover stuck piston rings and that if the problem was the rings they would not pay. So we have to take the car in to get it repaired and spend $2,500 if the rings are the problem, if not, we’ll just pay the $100 deductible. What I learned from all of this – read the fine print before you buy and understand the cost of repairs not covered under your warranty.
I’m a Licensed retail independent car dealer. Once you have chosen(before you buy) a company for your extended warranty. Call the franchise dealer(if you own a Ford, call a ford dealer) and ask them if they(the service dept.) have done work on vehicles using that brand of warranty in the last couple of months. If they tell you “it’s on a case by case basis”, tell them that’s buIIshlt and get the service manager or even the GM of the place if you need to. They know if the warranty company has been used before. If it hasn’t or they tell you they have but many times things are not covered, go on to the next warranty company.
I told the rep that I did not want the program because of this websites complaints. She told me that they were not the same company. She said we are AA nationwide or A&T nationwide. I do not remember. Can anyone help?
Are they telling me the truth when they say we are not the same company that has the complaints. See previos question for explanation.
I bought the policy under good faith that stood behind what they told me over the phone when I got the policy. I have being paying each month for coverage and now that I have a claim it has been deined. My car is in a shop tore down so that they could look at the problem and they say it is not covered because The SUV has a hitch: which was on the vechile when I bought it. They never asked me if the vechicle had a hicth! They also said I reported the wrong milage on the car which is not true. They will say anything so that they will not have cover your repairs. I have not recieved any card or any paperwork on the policy as of this time and it has been 55 days. They will leave stranded and now I am responisble for the bill to put the suv back together and they will not pay for any repairs what a waste of time and money. Don’t be fooled by this company. They also said that Marathon Administors were the ones who would cover my claim. That is not Nationwie Auto protection the company I thought that I bought the policy from. They were rude and said that they would not help me any further and hung up. RUN RUN RUN don’t do any business with this company! You will regret it!!!!!!!!!!!!
THIS IS THE BIGGEST RIP OFF COMPANY OFF ALL TIME
Christine: they paid you how much to write that editorial? these people are HORRIBLE!!!!!!!
Try good Sam warranty,they will give a quote up front, and send you a sample policy to review before you spend a dime.
These people are crooks! They lie to you about your factory coverage. Then tell you they cant help you after this call. They gave me one price then the “manager” came on the phone and dropped the price $1600!!!!! So if you didnt get a discount of at least $1600 you need to call and get money back. After i got it, it didnt cover anything and they kept taking money out of my account after I cancelled it. Very frustrating. I did find the owner’s name, it’s KIRK JAMES. That guy is a ripoff MOTHER F()!#ER!
like the last guy said, the price was going to be $3200, which sounded a bit pricey, so the manager came on and lowered it to about $1800, paid over 2 years but covering you for a total of 5 years. this isn’t an excuse, but i didn’t look at the policy after i got it b/c i work about 100 hours a week, but the price of the warranty is the $3200 that i had originally been told. money starts getting deducted from your account immediately and similar to a relationship, you stay in it b/c you feel like you already have an investment. it’s difficult, but sometimes you have to throw in the towel b/c do i really want to be another few hundred dollars in the hole?
what am i paying for anyway? the security that if something goes wrong it will be covered, despite the fact that it’s just a mirage? the way i figure it is that i can drive my car until something happens and then probably trade it in for a new one at the dealer. whatever is wrong could cost 5K. but that would only cost the dealer about 2K to fix, which is exactly how i bought the current car i’m driving. so if your car is worth 15K and there is a 5K repair that will cost the dealer 2K to repair, do you think he’s going to charge you more or less when he’s trying to get you to buy a car?
i’m going to be canceling my policy later today after paying 12 installments of $122 just to cut my losses. and my time is worth more than arguing with them on the phone, so i’m going to simply cancel the payment with my credit card. come to think of it, that’s a decent idea for anybody who is on this forum. everyone is saying that it is impossible to get ahold of someone from the company b/c they are nowhere to be found, but apparently they are very diligent when trying to get your money. change your credit card number b/c the moment that the automatic payment doesn’t work, they are going to try to seek their payment.
on the other hand, it sounds like the company is looking for any reason to cancel your policy even if you’re a few days late with a payment. but if the company is trying to rip people off and denying all claims, then why would they try to cancel your policy? wouldn’t that cut down on revenue by preventing people from paying their premiums?
generally, i think that they make their money by having a continuous group of people who don’t know what they’re up to. so as people learn it and stop paying, there is always someone new who isn’t internet savvy enough to stay away. it’s similar to all of the companies on tv that tell you that you can get “double your order, just pay separate processing and handling”. generally most people know that you aren’t getting a good deal by doing that, but as PT barnum said, there’s a sucker born every minute.
hello there and thanks on your info ? I have certainly picked up anything new from right here. I did alternatively expertise some technical points the usage of this site, since I experienced to reload the website lots of instances previous to I could get it to load correctly. I have been brooding about in case your hosting is OK? Now not that I am complaining, but sluggish loading cases instances will very frequently affect your placement in google and could harm your high quality rating if ads and marketing with Adwords. Anyway I am adding this RSS to my e-mail and could look out for much extra of your respective exciting content. Make sure you update this once more very soon..
I bought a policy from ZING warranty service. I had trouble with my truck. Took it to the shop and had them fax the required information to ZING as required, Never recieved a response. To this day and after many emails and dead end phone calls I still haven’t eard from them. STAY AWAY FROM all these companies , they are rip offs. I ha dto pay for the repairs. Contacted the Better Business Bureau. They sent a complaint letter. No response. Thecase was closed and no action taken. These companies are a scam.
Grace Baine the poster spokeswoman for recycled warranties? what does the DBW have in common with Grace Baine see http://www.imdb.com/name/nm1140761 is the green queen’s automobile eco warranted by DBW
Christine,
You must be one in a million who they’ve helped. I purchased a warranty from them a couple of years. I paid the big balance off last July. I have traded in my car and bought another one. I called to request a refund of the unused portion of the warranty. They had 50 people trying to convince me to stay with their company and they promised me the world in my new warranty. I agreed. I was promised a warranty in 7-10 days (It’s been 21 days), with a refund check minus the deposit for the new warranty. I also had major problem with my vehicle which my warranty didn’t cover. Maria, the person who was so helpful and friendly when taking my money wasn’t so helpful when I called today to request a full refund and not to worry about sending me a warranty. She said a warranty had been mailed as well as a check on the 9th of April and that since I didn’t receive it, she could overnight a warranty, but I would have to wait until May 7th for a check to be mailed to me. That is CRAP. Why couldn’t they just put a stop payment on that check and mail me another one overnight with the warranty that was being sent overnight. Kevin, who was jumping through hoops to keep my business, said I would receive the check by today. I have yet to hear from him (Maria said I’d have to speak to him regarding a full refund.)
I DON’T TRUST ANYONE IN THIS COMPANY. NOR DO I BELIEVE ANYTHING THEY HAVE TO SAY.
AS OTHER POSTS HAVE SAID RUN FOR YOUR LIFE FROM THIS COMPANY.