www.DirectBuyWarranty.com – 1.888.865.4484
Direct Buy Warranty has been the first company to receive our prestigious “Top Rated Use†& “Recommended Best Buy†awards!
For sometime now Direct Buy Warranty has consistently received great reviews, from covered claims to just having a friendly service department that is fun to talk to, and can offer great packages for your specific car.
Trust & Creditability are the two biggest factors in deciding what company to go with. I have had the chance to speak Direct Buy Warranty Customer Service & Claims Supervisor James McDermit about what they do best for their customers. He said “Consumers want to be able to rely on a product they purchased. They Want to feel satisfied in how their account is being handled which in turn will translate into great satisfaction. As company we feel it is important for the customer to know what is and what is not covered before they buy, That is why we post our Terms and Conditions on every page of our web site.â€
Direct Buy Warranty takes the approach of a Year, Make, Model & Mileage to estimate how much a service contract will cost for your vehicle.
AWR Readers – special discount!
Right now Direct Buy Warranty is running a current special on all policies no matter the vehicles age or mileage.
USE PROMOTIONAL CODE: AWR
Are you a Direct Buy Warranty Customer? AutomotiveWarrantyReview.com wants to know what you think! Good or bad – take a moment to let our readers know how Direct Buy Warranty stacks up in your opinion.
James McDermit of Direct Buy was notified of the great ratings that Direct Buy received. His response was “We thank our customers for giving us such a great rating. We honored to have been giving you Peace of Mind. “ Thanks James!
Hi, i just came across this article and wanted to let you know that Directbuy Warranty has been around for a long time. It’s been over 15 years now that i have been selling their policies for my used vehicles here in Texas and still do currently. DBW are the only auto warranties ill sell. My customer were complaining too much about the other companies.
this is such a load of crap. if 10% of these comments came rom real customers I will kiss your ass.
Directbuy Warranty is by far in my books a #1 company. ive been with them for a little more than 3 years now, i actually just renewed my policy back in november last year. the only issue have had was timing belt problem that i had not changed according to the manufacturers time line for the vehicle but otherwise i have had no issue. they are fast on response time and they follow up with me on everything. the best part about the warranty is there warranty card. i take the car to my car give him the card and they take it from there. if you want a no hassle, legitimate auto warranty then go with directbuy warranty.
There a good company. I have been with them for a while and have not had a problem so far. I also reccomend it to all my friends!
Direct Buy totally gave me the run around. I was on the phone for nearly 40 minutes, and then found out that to get a warranty for my car (1994 Taurus) would be so much that I could buy a new Taurus almost! In terms of an extended warranty review – I give 2 (the customer service gal was real nice, saving Direct Buy from a 1)!
I purchased my 2006 civic from a used car dealership and it they provided me with a directbuy warranty they informed me that they were dealing with them for 9 years 4 months later my powersteering went out -gotta say directbuy warranty took care of me in a flash out of town and no cash they had me back on the road in just a few hrs gotta say thanks for the friendly service and help
I’m def a happy customer here. Great service low price and I’ve had 2 claims so far.happy camper here!
Ive had a Directbuy warranty for over a year now and I cannot begin to tell you how satisfied I am with there service. They go above and beyond what you would expect from an auto warranty company and I love them for it. Directbuy is the only company for me!
Thanks for all of the reviews on Direct Buy Auto Warranties! Has any one used the promo code to purchase a warranty yet?
I just recently signed up with Dirctbuy warranty but not under the the promotion you mentioned, i signed up under there myfreeyear promotion. That promotion automatically upgrades any 2 year plan purchased to a 3 year plan at no additional cost. I did see protectme30 a couple of weeks ago when i started shopping around but this is a much better deal and save me more money on the plan. You should post that promotion so people have the ability to sign up with a working promotion.
Thanks Santosh! That is a great promotion. I’m going to update the review for Direct Buy to include this coupon deal. Any one else know of a better promotion?
I think we might have to create a special promotions and deals area – what do you guys think?
Ecellent company holding a true warranty highly recommended by myslef
Something to chew on. Most companies are set up through bill payment companies to be able to accept monthly payments. This company does not. This is odd and unsettling. And let’s face it. If we could cough up $3,000+ in one lump sum, why get a warranty at all and just pay repairs here and there. The money in the bank draws interest. A lump sum paid in full to this company does not.
GREAT TIP Marie! Thanks for letting us know that Direct Buy Auto Warranty makes you pay in a lump sum – that really does make a huge difference when deciding who to go with.
Well, actually Directbuy does offer a payment plan, when I purchased my warranty they offered it in multiple payments. Which was quick and easy for me to set up. Thanks Directbuy auto warranty.
Directbuy warranty does offer payment structure I called in and they helped me over the phone making this work for my budget idk y ppl don’t just call them. Their friendly and knowledgeable in the field.
Thanks Susan – if people want to call for an auto warranty quote, try 1-(877) 298-0064
Directbuy warranty extended my policy for a great price btw anyone wants the number 877.298.0064
I have been selling my used vehicles with a directbuy warranty since i opened my dealership. first off it raises my sale price by a nice amount being it has a warranty. secondly i use the policy on my own cars. I purchase my vehicles from an auction so who knows the condition so to help my business i supply them with a directbu warranty to ensure they have confidence in their “new car.” Any used car lot should supply them also becuase you get it at a wholesale rate 877.298.0064
i had Directbuy Warranty for 6 months now and last week i put in a claim for my engine. The mechanic said that the gasket blew in my 04 Escalade and had about 48,000 miles on it, causing the engine needing to be replaced. Now of course im worried because if they do not cover it im gonna have to pay out of pocket. Directbuy warranty approved my claim within 24 hours after getting the info from the mechanic. Not only has Directbuy Warranty been so good i added my wife and mothers vehicles with Directbuy Warranty. Just like everyone else is saying “if you want a hassle free warranty choose Directbuy Warranty”
IS DIRECTBUY WARRANTY AFFILIATED WITH BBB??? I WAS TRYING TO SEARCH THEIR COMPANY ON BBB ONLINE AND NOTHING PULLED UP. THANKS!
The BBB would more “approve” DirectBuy rather than be affiliated with them. DirectBuy is a DBA (Doing Business As) I believe, and the actual corporation name of the auto warranty company is what you should search for on the BBB. Any DirectBuy people wish to address this – US Fidelis has began defending themselves on the US Fidelis Warranty Review page.
I’m looking to buy extended warranty for my car and directbuywarranty has the best prices by far. But I’m a bit wary about this company as the price is almost too good and there isn’t much info available about them (apart from this website). The +ve comments here reek of self-promotion by their employees. Is there any other info available about this company like how long it has been in business, how is it insured etc. Their website doesn’t provide any such info which would instill confidence. But I would hate to pay extra to other more well-known providers, if DBW is really legit.
That is the age old question KJ – which warranty is the best one to buy? That’s why we’ve set up this website. Hopefully a company will begin to shine as the most reputable and cost effective. We recommend Automotive Warranties US for people that are ready for a quote. They monitor the various auto warranty companies and their prices, and then match up that info with the ratings from our site here to find the best warranty for the best price at any given moment. Just enter your name, email and phone number, and a representative will call you immediately.
Check out their site here: Automotive Warranties
Yes I would like to see some posts from DirectBuyWarranty people as the info available about them (good or bad) on the internet is next to nothing. The DBW website does not mention any parent company or how long they have been in business or any kind of accreditation.
I am glad that someone is addressing this!! i too am looking for a warranty as i just paid off my car and I think it is worth it to get an after market warranty. As we all know the bad karma that happens when you make your last payment on a vehicle! LOL I am very confused about which company to go with especially with the major uptick and frequency of ads that have been shown up in the last few months with Mogi, Us fidelis and others. i swear every other commercial I see is an extended car warranty!! has anyone else noticed this?? My internet search really is not coming up with much and I would love to get some REAL feedback from actual consumers on who they trust the most..even if you have an issue or two with company. I think that lends to credibility because no company is perfect. I wonder who Progressive or All state would recommend?? Or can they??
I came across this site looking auto warranty reviews and saw directbuy warranty has a high rating here. Im still shopping so no i dont have directbuy warranty but would like to answer michelle question about them being on the BBB. i did not check BBB so i would not know if they are there but i would know that i do see companies like aaautowarranty.com and usdirectprotect.com ect who all have BBB ratings yet when i search them in google they have more customer complaints then they can handle, so after seeing that i for one cannot base my judgement on the BBB ratings. Just to let everyone here know in order to have BBB ratings you must pay them and by doing that they will give you accreditation but for example AAautoWarranty.com there accreditation does not mean anything if they have complaints about them from actual customers posting on the internet. i would rather take complaintsboard.com opinion then the BBB. Which by the way i did not see any complaints about directbuywarranty.com or directbuyautowarranty.com any where on the internet. All i am saying is keep in mind just b/c the BBB says the company is good does not mean anything if they have complaints all over the internet. Thank you for your time. I Hope everyone here finds what there looking for.
I recently purchased a DirectBuy auto warranty for my vehicle. Shortly thereafter, my transmission started slipping and I carried the vehicle into the shop where they informed me the transmission was failing.
DirectBuy has done everything in it’s power to deny paying this claim. I caution you to be very suspicious of doing business with this company as they appear to be totally bogus so far. If they modify their path and pay this valid claim then I will change my opinion somewhat but at this time my advise is they’re bogus, beware, problems and AVOID
I have nothing but good service from direct buy warranty. they are fast and reliable. there representatives are very knowledgeable in this industry. My mechanic recommended them to me. he gets a lot of customers with auto warranties and the one he sees the most approvals from is “direct buy warranty” but what really sold me are their low rates and the no rate increase. They offer no rate increase policies so when you renew you do not pay more just the same price you paid when you signed up. last thing that i think consumers looking for a new auto warranty should know, most companies you will call broker direct buy warranties policy and sell it at a much higher rate, i know this b/c most of the companies i called and got quotes from told me there administrator is direct buy warranty and they just broker direct buy warranties policy. thats definitely a good thing to know for the future.
Submit the repair facility’s completed repair order form within thirty days (30days) – Once authorization is obtained, and the repair is completed, all repair orders and documentation must be submitted to the administrator within thirty (30) days to be eligible for reimbursement.
This is stated in the terms and condition. Does this mean that all repairs has to come out of pocket and the company will reimburse?
Chevonne – from DBW:
Direct Buy Warranty does pay the repair facility directly for the consumer. If the consumer has a breakdown and does not call in the claim and pays the repair facility directly, they have 30 days from the repair date to send us an invoice so we may review their problem and issue a reimbursement. For consumers who are shopping for an auto warranty, we would like to let you know that DBW is not a broker of any policy. We offer wholesale rates with more comprehensive coverage. We strive to offer you the best service on the market by cutting out the middleman to save you time and money. We would like all customers to know if you want to review our policy, it is posted on every page of our site.
IVE BEEN A CUSTOMER WITH DIRECT BUY WARRANTY FOR 9 MONTHS NOW AND I GOTTA SAY THEIR GREAAAT! HAD 2 CLAIMS FILED AND BOTH COVERED DEF A RECOMMENDED COMPANY
Great service!! The claims reps took their time to help me with evry detail of my claim. I thought I would never feel this way about a warranty but they make you feel like warm by trying assist in every way!! Direct Buy Warranty is #1 by me.
Direct Buy Warranty has been awarded the Top Rated User Company Award from Automotive Warranty Review. For all new customers you can get the award winning service and a discount. Just use Promotional Code: AWR and save 35% on all vehicles and plans. All new customers will qualify for this promotions. Go to http://www.DirectBuyWarranty.com and don’t forget to use Promo Code AWR or Call 1.888.865.4484. Don’t hesitate the coverage you need is right here!
That’s right people – check out AWR for the month’s highest rated auto warranty company. So far Direct Buy Warranty has been in the lead for over 2 months running! Make sure to vote for Direct Buy or your other favorite Car Warranty Company by clicking on the star rating system below.
DIRECT BUY WARRANTY IS GREAT!! ALL I CAN SAY A REAL COMPANY WITH REAL COVERAGE. SAFE AND SECURE
direct buy warranty defiantly proved to me why they are rated #1 my claim was setteled immediatly and i was back on the road. thankyou!!!
Direct Buy Warranty proved to me why they are number 1
My claim was covered in a flash and my car back on the road
thank you!!
I have been with direct buy auto warranty for almost 10 years now. for all the times they have been there to take away the hassle of auto repair and the extremely costly auto repair costs, i just wanted to say THANK YOU DIRECT BUY WARRANTY!
My family and I drove down south for the holiday the last thing we expected to happen was an engine failure. DirectBuy took car of everything, they towed the car to the repair shop and got us a place to stay at over night (3 young children with us). The service was so pleasant, I extended my warranty for 5 years. I cannot thank DirectBuy enough for helping my family in a time of crisis but I do recommend this warranty to everyone I know!
ive been a member with direct buy warranty for 6 years now with my 2000 lincoln navigator currently with 143k miles and direct buy warranty continues to take care of me and my automobile
thankyou!
I purchased this policy for the incentive of selling my 02 Explorer. One of the buyers noticed the transmission slipping. I called DBAW took it to repair shop and got it back in no time. Not only did the buyer still want the car he was more excited about the warranty that I was able to transfer him. Thanks DBAW!
Direct Buy Warranty is quick easy and reliable
they showed care and desire to assist me as best as possible
thankyou DBW !
DIRECT BUY WARRANTY IS LIKE A FRIENDLY NEIGHBOR THEIR ALWAYS THERE FOR YOU
I am a technician in another field. I tell customers that they should buy a warranty b/c problems do happen. I go to some sites where they do not have warranties and it does cost them. They either pay now or they pay later. I myself am glad that I purchased
directbuy warranty. I bought a 7 yr old car and I want something to protect my purchace. I do have a payment plan. Thank You
I just had my first claim with direct buy warranty. I must say there claims team was there for me every step of the way. I did have to pay some out of pocket money, but for the most part all the expensive parts were covered by the company. thank you direct buy warranty!
THANKYOU! TO THE ENTIRE DIRECT BUY WARRANTY STAFF FOR TAKING CARE OF ME DURING MY BREAKDOWN OUT OF STATE. WITHOUT YOU GUYS I DONT KNOW WHAT I WOULD HAVE DONE
I broke down on my way to work last week, I called DBW they took care of the problem with a kind and courteous manner. Im already back on the road! I made a great decision choosing DBW as my automotive protectors! Thanks again!
A friend referred me to directbuy warranty 3 years ago and i just had my first claim and boy am i glad i didnt forget i had these guys. My car needed over $2,000 in repairs and directbuy warranty covered it all i just paid my deductible. Had i forgotten i had them i would paid for the entire repair myself. Get directbuy warranty you wont be sorry!!
I have just bought a car from a private seller. I was wondering will the warranty cover the engine and transmission after i buy the car. I wont have all the routine maintenance records due to buy from a private seller. Will that cause a denial of coverage if the engine fails.
Every company is different Chris. I know the guys over at Direct Buy would be more than happy to answer your question – use the link above to visit their site and give them a ring. It would be real helpful to our users here if you took a minute to report your findings back on our site. Thanks and good luck!
i just bout warranty from them for c 230 k mbz. in tx.
so far service and staff looks good to me. still i need bbb reports form them.price also better than others, need more reviws for 2010 0r 2011 year.
this is the worst company that i have ever dealt with. They completely misled me and now will not give me a full refund. I was told that they would cover pre existing conditions and now i find out that this is not true. I work hard for the little money I make. I was trying to make my car last longer and not have to buy a new one. Thank you for taking food out of my kids mouth.